How My Webasto Rebuild Program Works

• Make sure that you read the directions on how to remove and install Webasto and you are comfortable doing it. How To Swap out Webasto Burner - Aqua-Hot   OR  How To Swap out Webasto Burner - Hydro-Hot

• Fill out Return Authorization I will email you back a shipping label.  Ground shipping is included in repair flat rate fee ($200.00)

• Remove Webasto and inspect combustion chamber.  Combustion chamber should be round and not be cracked on the seam more than 1".  If you have any question, ship that too.

• Include silver box, so I can check that too for proper operation.  Package separately in box.  Do not leave attached to Webasto.  If you leave it attached to the plastic cover it can break the plastic if handled roughly in shipping.

• Install something over the nozzle and electrodes to protect them during shipping.

I  use plastic container.  Looks like this :

• Print shipping label, tape to box, drop off at any UPS pickup location or give to any UPS truck driver.

• As soon as I receive Webasto, I will evaluate what it needs and get back to you with what parts are needed.  Parts usually fall into 3 categories

  • Parts that need to be replaced to make Webasto work

  • Parts that should be replaced because they are worn / brittle / near the end of their service life

  • Optional items

• I try to evaluate Webasto, repair and ship back the next day.  Sometimes because of other commitments, I need an extra day.

• Shipping time will vary on how far you are from where I am located.  Typically 5 business days to ship across United States each way.  If we are closer together, then less.  Expedited shipping available at actual cost.

Send me message if you have questions